Data Protection Policy

12baji Privacy Policy

Protecting your personal information is our top priority. This Privacy Policy clearly outlines what data we collect, why we collect it, and how it is kept secure.

Last Updated: January 1, 2026

How We Protect Your Information

12baji follows internationally recognized data protection standards. Here's a quick overview of the key highlights.

SSL Encryption
All your data is protected with 256-bit SSL encryption. From deposits to logins — your information is secure at every step.
No Selling of Data
12baji never sells your personal information to third parties. Your data is used solely for the operation of the platform.
Restricted Access
Your data is accessible only to authorized personnel. Every access is logged and regularly audited.
Secure Data Storage
All data is stored on secure, internationally certified servers. Regular backups and security audits are conducted.
Your Control
You can request to update, correct, or delete your data at any time. Your data belongs to you.
Licensed Platform
12baji operates under a Curaçao eGaming license. Complying with international data protection regulations is a legal obligation we take seriously.

1. Introduction

Welcome to 12baji. This privacy policy explains what personal information is collected when you use the 12baji platform, how that information is used, and the steps we take to protect your privacy.

12baji is an international online gaming platform licensed by Curaçao eGaming. We believe user privacy is a fundamental right, and it is our responsibility to protect that right at every level of our platform.

This privacy policy applies to 12baji's website, mobile app, and other digital services. By using the platform, you are considered to have accepted the terms of this policy. Please read it carefully before registering.

Please note: This privacy policy is part of our Terms & Conditionsis an integral part of. Both documents together form the foundation for managing your account.

2. What Information We Collect

12baji only collects information that is necessary for platform operations, security, and legal compliance. Collecting unnecessary data goes against our policy.

Information Provided Directly

  • Full name, date of birth, and gender.
  • Email address & mobile number.
  • Current address & country.
  • Copy of National ID (NID), passport, or driving license (for KYC verification).
  • Payment details: bKash/Nagad number or bank account information.

Automatically Collected Information

  • IP address and device type.
  • Browser information and operating system.
  • Platform activity logs (login times, bet history, deposit/withdrawal records).
  • Cookies & Session Data.
  • Geographic location (country level).
Data Type Purpose of Collection Mandatory?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Email & Phone Communication & Security Verification Yes
Copy of ID Document KYC & Financial Compliance Yes
Payment Information Transaction Processing Yes
Cookies & Browser Data Experience Enhancement & Analytics Optional
Marketing Preferences Sending Relevant Offers Optional

3. How We Use Your Information

12baji uses your information only for the purposes listed below and for no other reason.

  • Account Management: For registration, login, password reset, and profile updates.
  • Identity Verification: To complete the KYC process and verify the legitimacy of your account.
  • Payment Processing: To process deposit and withdrawal requests.
  • Customer Support: To resolve your issues and respond to your queries.
  • Security: To prevent fraud, money laundering, and other illegal activities.
  • Legal Obligations: To comply with Curaçao licensing requirements and international AML regulations.
  • Service Improvement: To improve platform performance and enhance your experience.
  • Marketing (subject to consent): To send you relevant bonus and promotional offers, with your permission.
Let's Be Clear: 12baji never sells your data to advertisers or third parties. Marketing communications are sent only with your explicit consent, and you can opt out at any time.

4. Data Sharing Policy

12baji may share your information with third parties only in limited circumstances and subject to strict conditions.

When your information may be shared

  • Payment Processor: Only the minimum necessary information is shared with bKash, Nagad, or your bank to process deposits and withdrawals.
  • KYC Verification Service: With authorized agencies for identity verification, subject to strict confidentiality agreements.
  • Legal Authorities: As required by law, in response to valid court orders or government investigations.
  • Technology Partners: Technology service providers that operate the platform — they do not own your data and cannot use it for their own purposes.

Non-disclosure agreements (NDAs) are in place with all third parties. They may only use your data for the specific purpose agreed upon — any use beyond that is strictly prohibited.

5. Cookie Policy

12baji's website and app use various types of cookies. Cookies are small text files stored on your device that help improve your browsing experience.

Cookie Type

  • Essential Cookies: Used to maintain login sessions and ensure platform security. Without these, the platform cannot function properly.
  • Functional Cookies: To remember your preferences, such as language and theme.
  • Analytics Cookies: To collect anonymized platform usage statistics.
  • Marketing Cookies: To show relevant advertisements (only with your consent).

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.

6. Data Retention Period

12baji does not retain your data longer than necessary. All information is kept while your account remains active. Certain data may be retained after account closure to meet legal obligations.

  • Transaction data: minimum 5 years after account closure (in accordance with financial regulations).
  • KYC documents: 5 years after account closure.
  • Communication records: up to 2 years.
  • Betting history: up to 3 years.

Once the retention period expires, data is securely deleted or anonymized.

7. Security Measures

12baji has put in place both technical and administrative security measures to protect your data.

  • 256-bit SSL/TLS encryption across all data transmissions.
  • Passwords are stored using the bcrypt hashing algorithm.
  • Two-factor authentication (2FA) is available.
  • Server-level firewall and intrusion detection systems.
  • Regular third-party security audits.
  • Strict role-based access controls on all data.
  • Automatic alerts for suspicious login attempts.
In the event of a data breach: If your data is ever compromised for any reason, we will notify you and the relevant authorities within 72 hours. Immediate steps will be taken to ensure your protection.

8. Your Rights

Under 12baji's privacy policy, you have several important rights over your own data. To exercise these rights, please get in touch with our support team.

9. Minors' Information

12baji strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.

If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted. If a parent or guardian suspects their child has registered an account, please contact us immediately at support@12baji.ws.

10. Changes to the Privacy Policy

12baji may update this Privacy Policy at any time as needed. You will be notified of any significant changes via your registered email or through a platform notification.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.

11. Contact Us

For any privacy-related questions, complaints, or requests, please reach out to us. Our Data Protection team is available seven days a week to assist you.

  • Email: support@12baji.ws
  • Live Chat: Click the chat button in the bottom corner of the website.
  • Support Hours: 24/7, year-round.

Your Data Rights

You have full control over your personal data on the 12baji platform.

1
Right to Access Your Data
You can request to know what information we hold about you.
2
Right to Rectification
You can request corrections to any inaccurate or incomplete information.
3
Right to Erasure
You may request that your data be deleted, provided there is no legal obligation requiring us to retain it.
4
Right to Restrict Processing
You may request that we limit the processing of your data under certain circumstances.
5
Right to Portability
The right to receive your data in a structured format and transfer it elsewhere.
6
Right to Object
You have the right to object to your information being used for marketing or any other specific purpose.
A Safe & Trusted Platform
Your Data Is Secure — Get Started Now

Your privacy is fully protected at 12baji. Register today and enjoy a safe gaming experience.

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